Shipping & Returns
ORDERS:Since most things are custom made, they are made to order. Depending on the amount of orders that come through from customers, wait times for an item can take 2-3 weeks until they are shipped. After the item is made it is then usually shipped within 2-3 days of completion.
Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.
|Standard Shipping||$49.00 and up||Free|
|Fedex : 8-15 days ( RECOMMENDED )||$49.00 and up||$19.90|
|FEDEX EXPRESS (2-9 days)||$0.00–$48.95||$24.90|
|FEDEX PREMIUM (1-6 days)||$49.00 and up||$34.90|
|ARAMEX: (4-12 days)||$1.00 and up||$19.90|
We gladly accept returns and exchanges.
Contact us within: 14 days of delivery.
Ship items back within: 30 days of delivery.
We don't accept cancellations.
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, We can't accept returns for:
- Custom or personalized orders.
- Perishable products (like food or flowers).
- Digital downloads.
- Intimate items (for health/hygiene reasons).
Conditions of return :
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.